European regulators on Tuesday warned Google that its new privacy policy set to take effect Thursday appears to violate privacy rules, and they asked the search giant to delay the changes.
In a letter to Google chief executive Larry Page, France’s data protection agency (CNIL) officials said on behalf of European Union members that, after a preliminary review of the company’s privacy policy changes, “Google’s new policy does not meet the requirements of the European Directive on Data Protection.”
In a response to the letter, Google declined to delay the launch of the new policy and said it has been reaching out to regulators.
“Over the past month we have asked to meet with the CNIL on several occasions to answer any questions they might have, and that offer remains open,” a Google spokesman wrote in a letter to the commission. “We believe we’ve found a reasonable balance between the Working Party’s recommendations: to “streamline and simplify” our policies while providing “comprehensive information” to users.
For users who are unhappy with the policy, Cecilia Kang reports that quitting Google products may be harder than one would think:
Google will begin Thursday creating far more comprehensive profiles of its users by following their activities across the company’s Web sites. From videos watched on YouTube to the terms typed in a Google search, tracking such behaviors will enable the firm to sell ads better suited to its customers’ tastes.
Users won’t be able to opt out. If they don’t like the change, Google has said, they can avoid signing into their accounts or stop using Google products altogether.
But that’s easier said than done, experts say. For the 350 million people using Gmail around the world, moving to a new e-mail program is perhaps more inconvenient than changing a mailing address or a bank account.
The “high switching cost” — as business parlance calls it — didn’t happen by accident, analysts say.
When Gmail launched eight years ago, it quickly supplanted AOL and Hotmail as a leading e-mail service. It was free, storage was unlimited and it was easy to search for past messages. Gmail became even more useful as the company integrated contact lists, word processing, live maps and then later integrated the services on smartphones.
The business plan was clear: Glean information from consumers, sell ads and keep everything free.
“Let’s not forget, Google is a huge advertising business,” said Morgan Reed, executive director of the Association for Competitive Technology, a trade group. Referring to the privacy policy shift, he added: “This was coming.”
Wondering how to clear your search history before the changes go into effect? Hayley Tsukayama reports:
The first and easiest way to use Google but keep the company from collecting information on you is to use the company’s services without signing in to your account. YouTube, Search and Maps don’t require users to be logged in to use the services, though even signed-out users will still see ads based on their search terms, etc.
If you, like many people, are constantly signed in to your Gmail account throughout the day, things get a little more complicated.
Users can turn off the setting that allows Google to record their search history. To get to this menu, go to www.google.com/history or head to the “Account Settings” menu from the top navigation bar you see when signed in to your Google account. Scroll down to the “Services” section. From here, you can pause, edit or remove all Web History. On some accounts, you can also go to the “Products” section of your account settings and click the “Edit” link next to “Your Products.”
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