Thursday, September 22, 2011

Search Engines = Not Cheap

After looking into the financial results of Bing so far, CNN found that Microsoft’s search engine has been losing nearly 1 billion dollars each quarter since its launch in June 2009.

During its first two years in market, Bing lost $5.5 billion, but that’s not everything. Looking in Microsoft’s older financial records reveals that the company’s online services division has been losing money since day one and it has never made any net profits till now.



Microsoft’s online services division has incurred total losses of $9 billion since the company started releasing its financial records in 2007.

Microsoft argues that those losses are required temporarily to establish a foothold in the online search market that has been dominated by Google for too long now. The company noted that it has been gaining market share against Google steadily over the last 27 months.

Microsoft’s argument is technically correct as Bing now maintains a 14.7% of the online search market, up from the 8.4% it owned at launch. But it is important to note that this market share was not taken from Google which maintains a market share of 64.8% now, only 0.2% down from the 65% it owned when Bing launched.

Almost half of Bing’s customers are Yahoo users who use it indirectly since Yahoo is now powered by Bing. The rest of the customers came majorly from Ask.com and AOL deserters.

Wednesday, September 14, 2011

WIPO hits reccord high in 2010

In 2010, trademark holders filed 2,696 cybersquatting cases covering 4,370 domain names with the WIPO Arbitration and Mediation Center (WIPO Center) under procedures based on the Uniform Domain Name Dispute Resolution Policy (UDRP), an increase of 28 per cent over the 2009 level, compared to an increase in domain registrations of 6.3 per cent in 2009, and of 16 per cent over the previous record year, 2008.
The WIPO Center is the organisation that deals with the largest number of dispute resolutions dealing with domain names. The National Arbitration Forum is another.
“The WIPO Center is the leading provider of domain name dispute services and provides a rich range of resources for users and the general public. The just-released major update to the WIPO Overview is an excellent illustration of these resources and reflects the long experience of the WIPO Center,” said WIPO Director General Francis Gurry.

“The revised WIPO Overview distils panel findings in thousands of domain name cases filed with WIPO since its launch,” added Mr. Gurry.

However while the WIPO Center rightly points to the record number of disputes it has resolved, it is difficult to know if cybersquatting has reached a record level or if enforcement has hit a record level.
“While the number of cases was up, the ratio of cases to total domains registered has only been lower once in the past decade,” notes Domain Name Wire. “The spike in cases can largely be attributed to a few mass filers using trademark enforcement companies. For example, Lego filed over 100 cases with the help of Melbourne IT Digital Brand Services.”

Since the UDRP’s launch in December 1999, the WIPO Center has received over 20,000 UDRP-based cases, covering some 35,000 domain names in both generic and country code Top Level Domains (gTLDs and ccTLDs). Cases filed with WIPO in 2010 included parties from 57 countries. These cases were decided by 327 panelists from 49 countries in 13 different languages, namely (in order of frequency) English, Spanish, French, Dutch, German, Chinese, Korean, Portuguese, Italian, Turkish, Romanian, Swedish, and Japanese. In 91 per cent of cases, panels found evidence of cybersquatting, deciding in favour of complainants.

The top five areas of WIPO complainant activity were retail, banking and finance, biotechnology and pharmaceuticals, Internet and IT, and fashion . WIPO’s 2010 caseload featured well-known names from business and public interest sectors . Most of these cases (82%) concerned registrations in the .COM domain.

Among WIPO cases, the percentage related to country code Top Level Domains rose to 15 per cent of all cases in 2010 from just one per cent in 2000. National registries designating WIPO to provide domain name dispute resolution services increased to 65 in 2010 from 62 in 2009. Among the new additions, the policy for the .BR domain of Brazil is inspired by the UDRP but also imports several modifications specific to expressed local needs.

Against the background of the global emergence of domain names in local language scripts, as of October 2010, the WIPO Center is providing domain name dispute resolution services for both .AE and امارات. (dotEmarat). The United Arab Emirates now not only utilizes its existing .AE two-letter country code in Latin characters, but also the امارات. (dotEmarat) Internationalized ccTLD in Arabic script.

Source : http://www.domainpulse.com/2011/04/01/wipo-dispute-resolution-hits-record-level-in-2010/

Thursday, September 1, 2011

Likes or Clicks ??

Facebook has risen to be an important advertising channel for reasons that include: a huge user base, an extraordinary amount of available data about users, and an impressive (and growing) set of targeting options. Facebook ads can lead to conversions as well as more likes, which can give you a more long-term relationship with potential customers – a direct line to their News Feed.

What’s more valuable to you: a like or a click? Let us know in the comments.

SocialCode has released some research data showing a trend in age and gender for likes and clickthrough rates for Facebook advertising.
SocialCode GM Laura O’Shaughnessy tells WebProNews, “Younger users grew up on the web, and are comfortable with the ins and outs of social networking. Therefore, I think they are more inclined to click the Like button.  They know what the button means and know exactly what it does, so they are likely to click it, whether it’s in an ad or elsewhere.”
“We find that older users are very likely to interact with ads on Facebook, but they are inclined to click through and learn more about the offer before clicking the Like button,” she adds. “We also assume that because older users are also the newest subset to join the social network, they may not have high friend numbers so ads may be less likely to have social context in advertisements.”
Here are some highlights from the research:
  • 50+ year-old users, the oldest segment in the study, are 28.2 percent more likely to click through and 9 percent less likely to ‘Like’ than 18-29 year-old users, the youngest group observed
  • Versus the rest of the younger population on Facebook, 50+ users see a 22.6 percent higher CTR and 8.4 percent lower ‘Like’ rate
  • Overall, women are 11 percent more likely to click on an ad
  • ‘Like’ rates are almost even for men and women; men are actually 2.2 percent more likely to ‘Like’ an ad than women
  • For women, CTR is 31.2 percent higher for the 50+ age group versus 18-29 year olds, men only see a 16.2 percent difference between the age groups
  • Versus all age groups, 50+ women’s CTR is 22 percent higher versus a 16.4 percent difference for males
  • The oldest male segment has an 11.7 percent lower ‘Like’ rate than the youngest segment, and 9.5 percent lower ‘Like’ rate versus all age groups.  Women only see a 7.2 percent and 7.9 percent difference respectively
So what’s more valuable: a click or a like?
We ran across an interesting post from the National Healthcare Decisions Day site from earlier this year, in which the organization talks about the value of a Facebook “like”. It seems worth sharing with regards to this conversation.

“Lots of brands and organizations may ask you to ‘like’ them on Facebook,” says Christian Sinclair. “It really is a sign of the times. In fact we are asking you to do the same thing.  But our aim may be somewhat different.  We are not in it for the numbers, we are doing this for the engagement.  A superficial click to like can make executives happy when they show more followers and more fans, but what really counts is what you do after the click.”

“Don’t get us wrong, we do want your click, but we will ask a little more from you,” Sinclair continues in the post. ”After you click ‘like’ make sure you stick around a while, leave a comment, send us a tip about advance care planning in the news, share what you read here with your friends.

 Get people excited about what you really like.  Then your click on the ‘like’ button becomes much more valuable.”

The like means continued engagement. That is simply going to provide more value for the long term. However, if you are looking for quick gratification and hopefully a quick conversion, the click is certainly valuable, and enough clicks over likes can make a significant impact.

“Both clicks and Likes can be valuable; it really depends on what kind of results you are trying to achieve with your campaign,” says O’Shaughnessy. “For example, Likes are much more important to a campaign that is working to create a targeted fan base; in campaigns where a brand is trying to drive people to take a specific action either on a specific landing pages or on a Facebook tab, clicks are important. For example on a campaign promoting new products or events, clicks would be more valuable because they are driving the action that is valuable to the brand.”

“The age and gender research we conducted is an example of how SocialCode’s advanced knowledge of the Facebook platform will give brands the best insight into which types of campaigns are more likely to drive actions within specific age groups and genders,” she says.

So, the short answer to which is more valuable is: it depends. Establish the goals you are hoping to achieve with your campaign, and place your efforts accordingly. If a click is your primary goal, consider test different ad copy and landing pages (which luckily could help you improve your likes anyway).

 Source : http://www.webpronews.com/facebook-ads-likes-clicks-2011-09#comments

Google Plus Demo

Google have released a demo on their new Google Plus website.

http://www.google.com/+/demo/

Will this beat Facebook -  we will have to wait and see.